India GCC layoffs: Estimates range from 5,000 to 30,000 as AI changes hiring priorities - People Matters

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India's global capability centres (GCCs) are experiencing significant workforce changes, with job cut estimates ranging from 5,000 to 30,000 as companies shift focus toward AI and automation, reducing demand for general roles while increasing need for specialized technical talent. Despite layoffs in some areas, GCCs are expanding their strategic roles in technology, engineering, and AI, reflecting a broader transformation in work priorities and skills requirements. The sector is moving from large-scale hiring to a more selective, productivity-driven model emphasizing specialized expertise and innovation.

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All articles from 29 September 2026. Summaries are AI-generated and may contain errors; the linked article is the authority.